Is it possible to ask the user for Name and Email address before start the chat ?

I want my webpage visitors to give me their email and name before contact me in chat. Is it possible?

Yes, you can ask your website guest to enter his / her email and name before start the chat with you. This feature is available in PRO plugin version. In order to set this feature, from your online dashboard at go to the chat settings and in section “Main” in front of “Visitor email” choose “Ask” and in front of “Visitor name” choose “Ask”, then save changes, by clicking “Save/Update”.

For more info and to see how to set this feature you can view this video:

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