My chatbox is offline on my webpage. How can I make it online?

Why my chat widget is offline on my page? How can I put it into online to get messages from my webpage guests and where can I set it?

When you install the plugin chat goes into offline mode on default. You can put your chat into online mode both from your wordpress admin dashboard. Method 1: you need to go to your Chat plugin –> Advanced settings–>Chat status and choose “Online”. Here is the video tutorial:

Method 2: you can change Chat Status from online admin panel at Here is the video:

Method 3: also from online admin panel. Step-by-step video:

Choose the most convenient variant for you.

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