Where and how to change access permissions for folders / files in hosting / server

Sometimes during the backup or restore process Backup & Restore Dropbox plugin returns a notification “Please check the permissions on folder /xxxxxxxxxxx/xxxxxxx/Dropbox_Backup” or “Please check the permissions on file /wp-content/Dropbox_Backup/xxxxxxxxxx_xxx-full-xxxx_xx_xx_xx_xx/”.

This error is linked to your hosting / server configurations that you can try to change for an appropriate plugin work.

It is possible to check and change read/write access permissions for folder or file, using any free FTP client. We use FileZilla as an example.

Once you have FileZilla you have to connect to your hosting / server. Enter your Hostname, Username, Password, Port and click ‘Quickconnect’.

After successful connection, you will be brought to your WordPress website root directory that contains all key WordPress files and folders.

wp-content directory comprises all WordPress plugins, themes, uploads. So if Backup & Restore Dropbox returned notification to check access permissions on Dropbox_Backup folder, you have to click on ‘wp-content’ where Dropbox_Backup is located.

If you get: “Please check the permissions on folder /xxxxxxxxxxx/xxxxxxx/Dropbox_Backup”, here is the way you can check and change access permissions for this folder:

-make a right-click on it
-navigate to ‘File permissions’
-make left-click on it

In opened window set 755 permissions and click ‘OK’

If you get: “Please check the permissions on file /wp-content/Dropbox_Backup/xxxxxxxxxx_xxx-full-xxxx_xx_xx_xx_xx/”:

-following the full path given in error notification, find the file for which you have to check permissions;
-make a right-click on it
-navigate to ‘File permissions’
-make left-click on it

In opened window make sure that your permissions are set to 644.

To sum up, for an appropriate Backup & Restore Dropbox work should be set the following access permissions:

-755 for folders;
-644 for files.

NOTE: sometime hosting / server can not let you to change access permissions. In this way, you have to contact your hosting/server administrator to help you.

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