Hello guys, I’m trying your plugin for backing up, the operation hangs on the 4th step (sanding to dropbox ) why?
Do you have enough space on hosting / server and on Dropbox? Please, check both.
We would like to analyze your plugin logs and error_log:
to find hosting / server logs, you have to:
– go to root folder of your FTP and find there folder logs/error_log
– you can find it in the roof of your site.
The plugin log files can be found here:
It would much better if you could send us your FTP access credentials to analyze the problem from inside and fix it faster.