Why my backup hangs on step “Sending to dropbox”?

Hello guys, I’m trying your plugin for backing up, the operation hangs on the 4th step (sanding to dropbox ) why?

Do you have enough space on hosting / server and on Dropbox? Please, check both.

We would like to analyze your plugin logs and error_log:

to find hosting / server logs, you have to:

– go to root folder of your FTP and find there folder logs/error_log


– you can find it in the roof of your site.

The plugin log files can be found here:


It would much better if you could send us your FTP access credentials to analyze the problem from inside and fix it faster.

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